123retention uses your existing Commerce7 styles, fonts, colors, and buttons. It fits right in with no styling setup needed.
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Cancel Membership
Need a break instead? Place a temporary hold on your membership and resume when you're ready.
Your membership will resume on January 20, 2027.
If you still want to cancel, please let us know why.
Asterisks (*) indicate required fields
Simple and informative reports
Easily see member pause activity with detailed analytics.
Member-initiated pauses
485485
Pause offers displayed
2,6402,640
Completed cancellations
612612
Pause lengths
1 month
116116 pauses
3 months
218218 pauses
6 months
151151 pauses
FAQs
Will it match our website?
Yes. It uses your existing Commerce7 fonts, colors, and buttons. No separate theme or design configuration is needed.
Which Commerce7 clubs does 123retention support?
123retention supports traditional Commerce7 wine clubs with online cancellation enabled. Install the app and add the required website snippet to show pause offers on your website. See the installation guide for setup.
What does setup involve?
Install the app, choose your pause options, and add the required snippet once to your website’s shared header or footer.
Can members still cancel?
Yes. Pausing is optional, and cancellation stays in the same screen. Your club must allow online cancellation in Commerce7.
Can different clubs have different pause lengths?
Yes. Choose from 1–12 months using winery defaults or club overrides. Commerce7’s existing nine-month pregnancy pause remains available as an exception.
Does 123retention store any of my customer data?
Yes. We keep a record of members’ pause and cancellation requests, including any reasons or comments they share. This helps us handle requests and show you reports. We don’t sell your customers’ information or use it for marketing. Read our Privacy Policy.